Privacy Policy

A LEGAL DISCLAIMER

MB “Propfirm” (“Propfirm”, “we”, “us”, or “our”) is committed to protecting and respecting your privacy. We are equally committed to ensuring that all our employees, service providers, and agents uphold these obligations.

This Privacy Policy sets out the basis on which any personal data we collect from users of the website at www.sharkfutures.com (the “Website”) or that you provide to us by email or other means will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

This policy governs your use of products, services, content, features, technologies, or functions offered by MB “Propfirm” (including data you provide to us in connection with the same) and all related sites, applications, and services (collectively, the “Services”).

You accept and consent to this Privacy Policy when you sign up for, access, or use Propfirm Services. By accepting and consenting to this Privacy Policy, you expressly consent to our use and disclosure of your personal data in the manner described herein.

Information We Collect From You

We may collect and process the following data about you:

1. Information You Provide to Us

This includes information you provide when:

  • Registering to use the Website
  • Applying for a funded trading account or challenge
  • Subscribing to our services
  • Submitting inquiries or requests
  • Filling in forms
  • Responding to surveys
  • Reporting issues

The information may include:

  • Full name
  • Address
  • Email address
  • Phone number
  • Financial and payment information
  • Currency preference
  • Personal description and photograph
  • Government-issued ID, passport, or driver’s license
  • Utility bills or proof of address documents
  • Source of funds and source of wealth information
  • Any other documents or data from which you can be identified

2. Information We Automatically Collect

For each visit to the Website, we may automatically collect:

  • IP address
  • Login information
  • Browser type and version
  • Time zone setting
  • Browser plug-ins
  • Operating system and platform
  • Full URL clickstream
  • Length of visits
  • Page interaction information (scrolling, clicks, mouse movements)
  • Navigation methods away from the Website

3. Information From Third Parties

We may receive information about you from:

  • Payment processors
  • Identity verification providers
  • Analytics providers
  • Advertising networks
  • Credit reference agencies
  • Business partners

We will notify you where required and explain the purpose for which we use this information. Without certain information, we may be unable to provide services or comply with anti-fraud and anti-money laundering obligations.

Cookies

The Website uses cookies to distinguish you from other users. This helps us provide a better browsing experience and improve our services.

For detailed information about the cookies we use, please refer to our Cookie Policy.

How We Use Your Information

We use your personal data to:

  • Comply with legal and regulatory obligations
  • Verify your identity
  • Provide our trading services
  • Process applications and payments
  • Respond to inquiries
  • Improve our products and Website
  • Conduct market analysis
  • Ensure platform security
  • Prevent fraud and financial crime
  • Notify you of service updates
  • Send newsletters and marketing communications (where permitted)

Marketing Communications

We may use your personal data to send marketing communications about Propfirm services. You may opt out at any time by:

  • Clicking the unsubscribe link in emails
  • Contacting us at support@sharkfutures.com

We will not market third-party products without your explicit consent.

Disclosure of Your Information

We may share your personal data with:

  1. Members of our corporate group
  2. Employees who require the information
  3. Selected third parties including:
    • Identity verification providers
    • Fraud prevention agencies
    • Payment processors
    • IT service providers
    • Professional advisors
    • Government authorities where legally required

We may also disclose your information:

  • In the event of a business sale or acquisition
  • To comply with legal obligations
  • To enforce our Terms and Conditions
  • To protect our rights, customers, or the public

International Transfers

Your personal data may be transferred to and stored outside the European Economic Area (EEA). By submitting your data, you consent to this transfer.

We ensure appropriate safeguards are in place to protect your personal data in accordance with applicable data protection laws.

Data Security

We implement reasonable physical, electronic, and procedural safeguards to protect your personal information.

However, transmission over the internet is not completely secure. While we strive to protect your data, we cannot guarantee absolute security.

You are responsible for keeping your account credentials confidential.

Data Retention

We retain personal data only as long as necessary to:

  • Fulfill legal obligations
  • Comply with regulatory requirements
  • Resolve disputes
  • Enforce agreements

Typically, we retain personal data for up to 6 years, unless longer retention is required by law.

Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion (where legally permissible)
  • Restrict processing
  • Object to marketing communications
  • Request data portability

To exercise your rights, contact:
support@sharkfutures.com

We may require identity verification before fulfilling your request.

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy policies. Please review their policies before submitting personal data.

Consent

By using the Website and Propfirm Services, you consent to this Privacy Policy.

If you provide personal data about another person, you confirm that:

  • You have the authority to provide it
  • You have provided them with this Privacy Policy
  • They have agreed to it

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and, where appropriate, notified to you by email.

Complaints

If you believe we have breached applicable privacy laws, please contact us at:

support@sharkfutures.com

We will investigate your complaint and respond as soon as possible.

Contact

Questions regarding this Privacy Policy should be directed to:

support@sharkfutures.com